Our Services

Process Audit & Gap Analysis

In a high-risk industry like healthcare, the Revenue Cycle Operations team, hospital leadership and clinical department leadership all have responsibilities for managing credit balances. Adherence to the process of following rules, regulations and laws related to healthcare delivery and its associated services are of utmost importance. That is where lies the importance of auditing and gap analysis.

Auditing is a systematic and objective assessment that is designed to evaluate and improve the effectiveness of a credit process. Audit objectives are to review the ongoing process and to ensure that policies, procedures, and controls adopted are adequate by validating their effectiveness through reduced errors and risks. The key element of successful auditing is objectivity. Therefore, it has to be performed by reviewers independent of the process that is being audited. 

We undertake Credit Process Audit & Gap Analysis of Credit Business of Healthcare providers and provide recommendations and corrective actions, if necessary. This includes :-